Contact Us Today
We’re here to help with questions about orders, shipping, product issues, and general support.
If you need assistance, please contact us using the form below or reach out directly using the contact details listed on this page.
FAQ
Is my privacy guaranteed when shopping with Vixen?
Absolutely. We prioritize your privacy and ensure all transactions and communications are handled discreetly. Rest assured that your personal information is treated with the utmost confidentiality.
Are the products body-safe?
Yes, Vixen is committed to offering high-quality products that prioritize your well-being. Our products are carefully selected from reputable brands known for their commitment to body-safe materials. If you have specific concerns, feel free to reach out to our support team for more information.
How can I contact Vixen's customer support?
Our customer support team is here to assist you. You can reach out to us down below, where you'll find a convenient form to submit your inquiries. We aim to respond promptly to ensure your needs are met.
Is Vixen active on social media?
Absolutely! Follow us on our social media channels to stay connected with the Vixen community. Join discussions, share experiences, and be the first to know about exciting promotions and new arrivals.
Contact form
Business Hours
Monday–Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Support Topics
You can contact us regarding:
order status | shipping questions | delivery issues | product concerns | warranty and return requests | general store inquiries
Response Time
We aim to respond to support inquiries as promptly as possible during normal business operations. Response times may vary during high-volume periods.
Before Contacting Us
To help us assist you faster, please include:
your order number | the name used on the order | the email address used at checkout | a short description of your question or issue
Privacy
We understand that privacy matters. We handle customer inquiries and order-related communication with care and discretion.
Thank you for contacting Vixen.
More Ways to Connect
Email:info@vixenplayroom.com Phone: 424-269-4369
Mailing Address: 30 N Gould St. Sheridan, WY 82801